Self Defence is a family owned company providing high quality self defense products to the general public as well as the law enforcement community.
Our safety products provide personal protection to thousands of people world wide. We will match any price for self defense equipment found online, so feel confident that you are paying the lowest prices when purchasing from this site.
We handle a full line of self defense products such as pepper spray and stun guns as well as police supplies such as duty gear, batons and handcuffs.
Our contact information
By standard mail:
70 Defense Drive
Berkeley Springs, West Virginia, 25411
By phone: 304-258-2900 (between 9:30 a.m. and 5 p.m. EST Monday - Friday)
Most items in stock ship within 24 hours of you placing your order. We generally use U.P.S. Ground shipping for our products unless you choose one of our other options. You can generally expect your item to arrive between 2 to 3 business days.
Refund, Returns and Cancellation Policies:
Our return policy is simple. If an item arrives that is not what you expected, you can return it within 15 days. This does not apply to Lock Picks or related items, spy cameras, digital or analog recorders, Night Vision or Books & Videos. . There are no returns on the above mentioned items.
There will be a 15% restocking fee on some returned merchandise, otherwise a $1.00 fee will be deducted for processing.
(The refund will not include shipping charges). To return an item, e-mail to Email Us and request a Return Authorization (RMA) number for return. You will be responsible for shipping back the unwanted item. The item must be returned in the condition it was received and in its original packaging. This will insure prompt credit to your account.
If an item is damaged or shipped to you in error you can Email us or call us at 1-888-313-6400 to receive a Return Authorization (RMA) number for return. Once processed you will be sent a replacement product or given a refund for the wrong product.
All orders to be shipped to an address in the state of West Virginia must include 6% sales tax on the entire amount of the order. Product specifications and illustrations are subject to manufacturer’s changes. Checks returned by your bank are subject to a fee of $25 or the maximum amount permitted by law. Returned checks, along with the returned check fee, may be electronically presented to your bank. The check writer is also responsible to reimburse J & L SELF DEFENSE PRODUCTS for all costs of collection incurred. Every effort is made to ensure accuracy in this catalog, however, we are not responsible for typographical errors. Prices are subject to change without notice. We are not responsible for errors, omissions or misprints. Order fulfillment is subject to availability. Sales, promotions or offers on our web site cannot be combined with any other sales promotions or previous purchases. All orders are subject to acceptance by J & L SELF DEFENSE PRODUCTS.