Shipping Information

Due to the high cost of shipping, we have implemented a $10.00 minimum order.

Our shipping charges are actual for UPS & Fed Ex. You are given choices on most orders as to how fast you want the items delivered. We also offer a base ground rate for smaller dollar orders, and the option for FREE Ground shipping on orders over $99.00 (USA only lower 48 states). The base rates are shown here:

Most orders in before 3:00 PM EST are shipped same day. Orders in after 3:00 will be processed the next business day.  Most orders shipped within the continental US will be via UPS ground unless you choose UPS or Fed Ex 3 Day, 2nd day or Express Delivery.
2nd Day Shipping means 2 business days. I.E. an order shipped on Friday would arrive in Tuesday. Express Shipping means the next business day. I.E. an order shipped on Friday would arrive on Monday. Saturday Shipping is available at the express rate + a $12.50 weekend delivery fee. All Saturday deliveries must be arranged over the phone. Saturday shipping is not available online, and not available to all areas.

AK, HI, PR, GU and VI orders can ship US Mail, Fed Ex 2 day or Overnight Express but there are restrictions on pepper spray. There is no ground service offered by UPS to any of these destinations. Because of a flaw with our our cart system, these states will often show $5.00 or less for express shipping. This of course is not actual, but a system flaw that we are working on. What we do in this case is ship the cheapest way we can. In most cases US Mail shipping is not possible for $5.00, so additional shipping is charged. We usually attempt to contact the customer before shipping, but this is not always possible.

PLEASE NOTE:
Bad addresses, missing apartment numbers, re-routes to another address (your work or a friends house etc.) will result in a service charge. UPS and Fed Ex charge $5.00 for ground corrections and $10.00 for expedited corrections. They charge us, so we will have no choice but to charge you. To avoid any corrections charges please double check your address before you submit your order.

The only real restriction is pepper spray which must ship UPS ground or Fed Ex Overnight with a $40.00 Haz Mat fee.

Claims:
Any claims of damage, loss, shortages or missing items must be made within 5 days of receiving the items.

International Shipping information